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Are You Hearing What I’m Saying? — 10 Tips That Will Help You Improve Your Listening Skills

– By Sharon L. Mikrut
Ernest Hemingway once said “When people talk, listen completely. Most people never listen.” How true that is. How many times has someone asked you how you were, but doesn’t take the time to listen to your response? They may cut you off, start talking about themselves, or walk away. If you’re like most people, this behavior probably leaves a sour taste in your mouth. People want to be heard and listened to; they want to feel like someone cares.

Be honest with yourself. Do you exhibit the same behaviors that you dislike, or do you make every attempt to hear and listen to those around you? If you find that your listening skills are poor or need tweaking, this article provides tips on how to be a better listener.

1. Make a commitment to improve your listening skills. It is important to note that listening is not a skill with which we are born. We have to learn how to develop good listening skills, and continuously practice what we learn. There are classes and books dedicated to helping individuals learn and perfect their listening skills.

2. Talk less and listen more. Most people like to talk, especially about themselves. As such, work on talking less and listening more. When listening to someone, you might want to jump in and offer an opinion or suggestion; however, make every effort not to do so. Give him the opportunity to be fully heard. In your mind, repeat every word he says, immediately after he has said it. This will help you keep your own thoughts at bay, as you will be listening only to the speaker’s words.

3. Whether you are listening to a friend, co-worker, or employee, give them your undivided attention. Make sure there are no distractions (e.g., phones, computers, TVs) that would interfere with your giving full attention to the speaker. If the distractions are unavoidable, try to separate yourself from them to the best of your ability.

4. Display objectivity when listening to others. Set aside your own thoughts, judgments, and experiences. Act as if you don’t have any attachment to what is being said.

5. When listening to people with different viewpoints, put yourself in their shoes. Although you may not agree with them, it might help you to better understand their perspective. Try to find a common ground; areas in which you both agree.

6. Wait until a person has finished speaking before you respond. If you are formulating a response while the person is speaking, you are not truly listening to him.

7. In order to communicate that the individual has been heard, summarize or paraphrase what he just said to confirm that you heard him correctly.

8. When listening to someone, takes notes, if needed, to remember important points.

9. As you listen to people, pay attention to how they are conveying their message. Are they loud? Are they speaking quickly? Which words do they use to express what they are feeling? What is the tone of their voice? Their tone generally reflects their emotions; how they are feeling about the issue. When people are angry, upset, or passionate about an issue, the volume of their voice increases, and the tone changes. When they are excited, they may talk faster. When they are depressed, they may talk slow, and the tone of their voice may be sad or devoid of any emotion.

10. When listening to others, also observe their nonverbal behaviors, as sometimes the individual’s words and non-verbal behaviors will be contradictory. Are their arms and/or legs crossed? Are they looking directly at you or avoiding eye contact? Is their body turned away from you? Typically, these are signs that the person is “closed” from having a conversation; he may be embarrassed, or trying to avoid a confrontation, or simply doesn’t want to talk. Conversely, if the individual is smiling, looking directly at you, and has a relaxed stance, he is open to dialogue.

Listening is one of the greatest gifts you can give to another person. By improving your listening skills, you will be a better friend, colleague, or supervisor. People will naturally gravitate towards you, and appreciate you. The above tips will help, but it your responsibility to continuously work on improving your listening skills. It may take time and effort, but the rewards will be worth it.

Copyright 2009 © Sharon L. Mikrut, All rights reserved.
** To comment on this article or to read comments about this article, go here.

About the Author:
If you want to make positive changes in your personal and/or professional life, and create the life you desire and deserve, then working with Executive & Life Coach, Sharon L. Mikrut, is the solution. Although her specialty is in partnering with nonprofit executive directors and managers to maximize their resources in a competitive environment, she is passionate about working with all individuals committed to personal and/or professional growth. Visit her website and sign up for her free monthly messages, tidbits, and resource information. In addition, visit her “Nonprofit Professionals” blog. Sharon is also available to speak to your group, association or organization.

Busting Loose From the Business Game – great new book

I’m writing today with some important news and to let you
know about a window of opportunity that’s opening this
week.

Are you struggling in your business or career right now —
as an owner or employee (or maybe temporarily unemployed)?

Are you doing well or “OK” but you want to do better?

Are you doing well or OK, but you’re not having as much
fun, satisfaction, or ease as you’d like in your business
or career?

If you answered “Yes” to any (or all) of the questions
above, it’s not your fault!

The problem is, you’ve been playing The “Old” Business
Game. You were taught the rules and you’ve been following
them faithfully. You were taught if you play The Old
Business Game “the right way,” you’ll win, and be happy,
wealthy, successful, etc.

However, what you were taught about playing and winning The
Old Business Game wasn’t The Truth, most of which was
cleverly hidden from you.

You can’t win The Old Business Game — if you play the way
you were taught. That particular Game was designed to be
un-winnable, for reasons you can soon discover.

The only way to truly win in business (as an owner or
employee) is to bust loose from The Old Business Game
entirely, and start playing “The New Business Game,” a
radically different game that will surprise and delight
you.

I just released a new book that reveals The Truth about
business, shows you how to bust loose from The Old
Business Game, and start playing The New Business Game. The
book is called “Busting Loose From The Business Game.”

If this resonates with you and you choose to order one or
more copies — this week — as part of my initial book
launch promotion, I’ll provide my personal support to
help you get maximum benefit from what you discover in the
book. To get the details, click on the following link:

Do you know anyone else who’s struggling in business right
now? Please pass this email along to them too!

Be well …

– Robert

Plastic Surgery (Thankfully) Is Under the Knife – Accepting oursleves in Midlife and Beyond!

Anti-ageism commentator Margaret Morganroth Gullette gives thanks for some good news about plastic surgery. Procedures are down, outcry is up and few American women ever considered getting themselves “done” anyway.Editor’s Note: The following is a commentary. The opinions expressed are those of the author and not necessarily the views of Women’s eNews.
(WOMENSENEWS)–Plastic surgery sometimes gets played, pedaled and plugged as an irresistible tsunami
overpowering its primary targets, women between 35 and 50.But this Thanksgiving we have some gratifying news to digest: The tide has been turning.Half of plastic surgeons report their practices were down last year. That was before the worst of the recession,
so it’s not just a matter of cost or insurers who only cover operations that fix “deformities” or improve healthy
functioning.

From 2004 to 2005, liposuction was down 5 percent; eyelid surgery down 20 percent. Even less-invasive
procedures such as microdermabrasion and chemical peels were down in that same time period, by 7
percent and 50 percent respectively, according to the American Society for American Plastic Surgery.

It’s also a matter of growing cultural aversion toward the results. “Scary” is emerging as an increasingly common adjective for the surgeons, procedures and–more frequently–the results.

‘Before and After’ Galleries

Web sites with names such as “Plastic Surgery Disasters” and “The 15 Worst Celebrity Plastic Surgery Disasters You Will Ever See” have developed cautionary before-and-after galleries.

“Before” shows attractive men and women of all ages, including celebrities. “After” shows women with cavities in Barbie-sized breasts; men with hyper-wide eye-lifts. One Flickr site invites, “Caption This Disaster.”

The anti-plastic tone can often be cruel and jeering: “You wanted this look? You think this looks good?” Sometimes it’s rueful, such as a recent New Yorker cartoon of a young couple lovingly holding hands. “I want someone I can grow old and have plastic surgery with,” she says.

“Anti-aging surgery” is becoming a misnomer. Dr. Pauline Chen, the surgeon who wrote “Final Exam,” describes an older surgeon, after “countless submissions” to the knife, as having skin “like plastic wrap stretched tightly over a bowl.” Designer Isaac Mizrahi says, with ageist malice, “If you want to look 70, get a facelift.”

The pushback extends to stars such as Ashley Tisdale. In People recently, the young actress went out of her way to say her five-hour operation to repair a deviated septum wasn’t plastic surgery, which she wouldn’t recommend to anybody.

Resistance can also take the form of support for those who resist “getting done.”

The thoughtful film critic Wesley Morris, for instance, praises the face of Melissa Leo, a 40-year-old actress in “Frozen River,” for its “amazing and unlimited capacity for solemnity, grief, despair and rage. If you’ve been to a movie lately, you know what an un-nipped, untucked, Botox-free miracle that face is.”

Resisters in the Majority

This type of feedback and commentary is complemented by a majority who oppose surgical fixes for themselves. According to a Nielsen study of women around the globe, 80 percent would never “go under the knife.” Data from the American Society for Aesthetic Plastic Surgery itself indicate that 69 percent of U.S. women do not think it an option for themselves.

Why don’t we ever hear that nonusers–many of them resisters–far outnumber potential users?

People actively opposed have a point of view that rarely gets heard and a social milieu that is entirely supportive of them.

According to interviews collected by sociologist Abigail Brooks for her absorbing 2007 Boston College dissertation, resisters are often dismayed at the way surgery survivors look.

A woman in Brooks’ study described a friend who lost “the most gorgeous, beautiful eyes, they were her redeeming feature. . . The bags are gone but the shape is different.” “Her eye is crooked, definitely,” another of Brooks’ interviewees reports thinking. A woman with an eye-lift looked as startled as a “deer in the headlights.” Another said she found it “exhausting” to interact with a woman whose facelift gave her an intense “wind-tunnel” look.

“Normal” is a goal for many who undergo plastic surgery. They often say they know surgery won’t make them look “beautiful” so normal is their aim. But it turns out their friends think “normal” is the way they used to look.

Even Nora Ephron, who made some women feel bad about their necks, admits, “It’s a scary thing, when you have friends you don’t actually recognize.”

This is the real majority speaking, and it’s turning against the trend.

Disappointment is built into the practice, and is not limited to so-called addicts. Many decide after one experience that it was enough. Women are writing books–like Alix Kuczynski’s “Beauty Junkies”–that declare “never again.” After age 50, the percentage of users drops by almost half. The so-called boomers are halfway through the dangerous age.

The conspiracy of silence is breaking down. The death a year ago of hip-hop star Kanye West’s mother, college teacher Donda West, after a five-hour operation for multiple cosmetic procedures, sent a wake-up call.

No Guarantee of Survival

Certification in the best hospitals is no guarantee even of survival. Two women died in 2004 at Manhattan Eye Ear and Throat; one was Olivia Goldsmith, author of “The First Wives’ Club.” The death rate from liposuction is 1 in 5,000 procedures.

Some 40 percent of breast augmentations will entail complications within three years. The dreaded MRSA (methicillin-resistant staph infection) is turning up also in some patients who undergo face lifts.

Any licensed medical doctor can perform cosmetic surgeries. “It is ironic that the doctors who choose to perform an operation that is solely cosmetic are willing to accept mortality and complication rates significantly higher than those who restrict their interventions to those required for the treatment of disease,” writes Dr. Sherwin Nuland, author of “The Art of Aging and How We Die.”

David Heilbroner, co-director of the 2006 HBO special “Plastic Disasters,” explained in an interview why it’s hard to learn about the dangers. “Doctors settle lawsuits, which then stay off the books. There’s no national center collecting data on botched surgery.”

Even when outcomes go relatively well, several respondents told Brooks they did not share with their friends how much pain they had endured. When one woman complained of being lied to, her friend said, “Well, if you told people how painful this would be they’d never do it.”

Plastic surgery is becoming a public-health issue in need of regulation. And we’ll hear more about its dangers from the competition–providers of non-surgical procedures like Botox–who have money to spend.

The other critics, at this point, are numerous. They include vindictive bloggers, disapproving fashionistas, disillusioned ex-users, legions of un-retouched women, concerned doctors, feminist anti-ageists, sociologists and women’s health activists.

I’m not holding my breath about rapidly transforming the commerce in aging in America. The cult of youth is ever-present in the magazines, TV and films; hurting women’s self-esteem as they grow older. Men are being affected and joining the ranks of users. In some zip codes parents are giving teen daughters silicone breasts as a birthday present.

But despite such dismaying and attention-getting facts, the larger, less-told story is that most of us as we get older see ourselves and our friends as just fine exactly the way we are.

Here’s to happier eyes!

Margaret Morganroth Gullette, resident scholar at the Women’s Studies Research Center, Brandeis, is the author of the 2004 book “Aged by Culture,” named a “Noteworthy Book” of the year by the Christian Science Monitor and “Declining to Decline,” the 1997 book chosen by the Feminist Caucus of the Popular Culture-American Culture Associations as “the best feminist book on American popular culture.”

 

Midlife Reflections on Aging and Growing Older

A good friend sent this — I don’t know the author – but, it’s worth passing on,,

The other day a young person asked me how I felt about being old. I
was taken aback, for I do not think of myself as old! Upon seeing my
reaction, he was immediately embarrassed, but I explained that it was an
interesting question, and I would ponder it, and let him know.

Growing Older, I decided, is a gift.

I am now, probably for the first time in my life, the person I have
always wanted to be. Oh, not my body! I sometime despair over my body …
the wrinkles, the baggy eyes, and the cellulite. And often I am taken back
by that old person that lives in my mirror, but I don’t agonize over those
things for long.

*I would never trade my amazing friends, my wonderful life, my
loving family for less gray hair or a flatter belly. As I’ve aged, I’ve
become more kind to myself, and less critical of myself. I’ve become my own
friend. I don’t chide myself for eating that extra cookie, or for not making
my bed, or for buying that silly cement gecko that I didn’t need, but looks
so avante garde on my patio. I am entitled to be messy, to be extravagant,
to smell the flowers. I have seen too many dear friends leave this world too
soon; before they understood the great freedom that comes with aging.

Whose business is it if I choose to read or play on the computer
until 4 a.m. and then sleep until –I will dance with myself to those
wonderful tunes of the 50’s & 60’s, and if I, at the same time, wish to weep
over a lost love … I will.

I will walk the beach in a swim suit that is stretched over a
bulging body, and will dive into the waves with abandon if I choose to,
despite the pitying glances from the bikini set, who too, will get old
(If they’re lucky)!

I know I am sometimes forgetful. But then again, some of life is
just as well forgotten and I eventually remember the important things.

Sure, over the years my heart has been broken. How can your heart
not break when you lose a loved one, or when a child suffers, or even when a
beloved pet dies? But broken hearts are what give us strength,
understanding and compassion. A heart never broken is pristine and
sterile and will never know the joy of being imperfect.

I am so blessed to have lived long enough to have my hair turn gray,
and to have my youthful laughs be forever etched into deep grooves on my
face. So many have never laughed, and so many have died before their hair
could turn silver. I can say “no,” and mean it. I can say “yes.” and mean it

As you get older, it is easier to be positive. You care less about
what other people think. I don’t question myself anymore. I’ve even earned
the right to be wrong.

So, to answer your question, I like being older. It has set me free.
I like the person I have become. I am not going to live forever, but while I
am still here, I will not waste time lamenting what could have been, or
worrying about what will be. And I shall eat dessert every single day… (if
I want).
Today, I wish you a day of ordinary miracles.
Love simply.

Love generously.

Care deeply.

Speak kindly.

Leave the rest to God.

LIVE WELL – LAUGH OFTEN – LOVE MUCH!